Welcome to Your Stay at The Parkgate Hotel

To help make the most out of your stay, please take some time to view the information on this page, which offers an overview of everything that we have to offer at The Parkgate Hotel.

We are asking guests to book all of their dining experiences in advance, including breakfast.

If you have not done so already, please make restaurant reservations in advance. If you arrive at any of our restaurants without a reservation, it is likely we will be unable to offer you a table.

Ready to check-in or check-out?

Follow this simple step below:
Download the Celtic Collection app and tap the ‘Stay’ icon at the bottom of the screen. Please select the hotel you are staying at and then enter the booking reference from your confirmation email or text.

Front Desk Live Chat
Have a question during your stay? Use our online chat feature to get in touch with our helpful front desk team.

Book Dining

Access exclusive hotel guest availability at The Sorting Room not available elsewhere on the website. We are asking guests to book all of their dining experiences in advance, including breakfast

Parkgate Prestige Upgrade Package

Parkgate Prestige is your access to the ultimate experience at The Parkgate Hotel. Level up your stay with a range of luxury extras including 90 minutes free-flowing beverages, selection of canapés and turn down service.

Available on Fridays and Saturdays from £48 per adult, per night.

Tap the button below to see full upgrade package information:

Spa Facilities

Access to the Thermal Suite and Hydrotherapy Pool must be booked in advance. We are pleased to offer discounted rates to our hotel guests:

£30 Monday to Thursday (usually £40)
£40 Friday to Sunday (usually £70)

Spa treatments must also be booked in advance. Please enquire on arrival or contact us on +44 (0)2922 745595 to pre-book.

How to find us

The Parkgate Hotel is located on Westgate Street in the city of Cardiff.

The Parkgate Hotel
Westgate Street,
Cardiff,
CF10 1DA

Car Parking Information

The Parkgate Hotel is a city centre location and does not offer on-site parking facilities. This also means we are unable to provide a drop-off or pick-up station, and guests cannot unload or load their bags in front of the hotel, therefore please park before arriving at the hotel.

However there are a range of car parks located nearby, please tap the button below for more information.

Please note these are external locations and are in no way affiliated with The Parkgate Hotel. We do not accept liability for any loss or damages in the car park.

Explore the local area

From shopping and sports, to historic gems and museums, Cardiff City certainly has a lot to offer. See here for many ways to explore the city during your stay.

Front Desk Live Chat

Need to speak to a member of your team during your stay? Get the answers you need quickly and conveniently via our front desk live web chat service.

Get The Celtic Collection app now

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For online check-in, digital room key and so much more, download our app today!